Shipping

Order Processing:

We aim to dispatch all orders within 2 working days of your order being received

Shipping Costs:

All items purchased on this website are free from shipping costs in the UK, and are dispatched using Royal Mail 48

Return & Refund Policy

Thanks for shopping at https://store.lifecharity.org.uk.


If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.


To be eligible for a return, your item must be unused and in the same condition that you received it.

The item must also include the Tags still attached


Your item must be in the original packaging.


Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item.

We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your credit card (or original method of
payment).


You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.

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